InkvoxRefund Policy
Last updated · 11 June 2026 · v0.1 (draft)
1. Free version
The free version of Inkvox costs nothing, so there is nothing to refund.
2. Inkvox Pro
If you purchase Inkvox Pro and you are an EU/EEA consumer, you benefit from a 14-day right of withdrawal. Because Pro is digital content delivered immediately, you may be asked to acknowledge that the withdrawal period ends once download/activation begins. [TO COMPLETE: confirm whether immediate-access waiver is requested at checkout, and align with your final Pro delivery model]
Beyond the legal minimum, our intent is simple: if Pro doesn't work for you, email us within [TO COMPLETE: e.g. 14 days] of purchase and we'll refund it.
3. How to request a refund
Email contact@fortix.fr from the address used at purchase, with your order/receipt reference. Approved refunds are issued through Polar (our Merchant of Record) to your original payment method, typically within [TO COMPLETE: e.g. 5–10 business days].
4. Exceptions
[TO COMPLETE: list any exceptions, e.g. fraud/abuse, chargebacks already filed, licences resold]